AHR-180: HVACR Customer Relations
This course introduces common business and customer relation practices that may be encountered in HVACR. Topics include business practices, appearance of self and vehicle, ways of handling customer complaints, invoices, telephone communications, and warranties. Upon completion, students should be able to present themselves to customers in a professional manner, understand how the business operates, complete invoices, and handle complaints.
***Please refer to the online version of the Richmond Community College Program & Course Catalog and the Student Handbook for current academic and general policies.***
Course Information
Hours
Credits:
1
Lab/Shop:
0
Lecture:
1
Work Exp.:
0
Clinical:
0
Semesters Offered
Fall
Requisite Information
None